Tuesday, January 26, 2010

Renew Passport at High Comm of Malaysia in Singapore

Updated Post: 4 January 2015
After 5 years, I just recently renewed my passport at the Malaysian High Commission in Singapore.
I am surprised by the number of views this post has garnered. I am very thankful for the many useful comments from all of you, and I have consolidated them below. Credits to all who have contributed.
Now that the processes have been very much streamlined, I think I should update the contents of this post.

Malaysian High Commission in Singapore

Location:
High Commission of Malaysia,
301 Jervois Road,
Singapore 249077
Hours(Mon-Fri):
Submission: 8am - 12:00pm
Collection: 2:30pm - 4:00pm


Procedures for Malaysian International Passport Renewal
Things to prepare beforehand:
  • Malaysia Identity Card (Original & Photocopy)
  • Singapore IC: PR / Employment Pass / Work Permit / Student Pass (Original & photocopy)
  • Existing Malaysia Passport
  • Cash S$124 (as of January 2015)
  • Note: NO NEED to pre-print any form; NO NEED to bring photograph

How to get there:

5 minWalk 218 m
Walk to the bus stop at Opposite Orchard MRT, Orchard Boulevard.
6 min
+7 min
Bus 14, 65
Board at Opposite Orchard MRT (09022), Orchard Boulevard in about 7 min. Alight at Valley Point Condominium, River Valley Road, 4 stops later.
7 minWalk 323 m
Walk to Malaysian High Commission.

(Google Maps link here)

Process:
Day 1-Morning (8:00 am - 12:00 pm)
  1. Exchange ID (anything except Malaysia & Singapore IC because you need it for the application) for a visitor pass at the guard house. You will receive a very much simplified A5-sized form (see image below).
  2. Queue (Counter 11) to have your documents checked and queue number issued (see image below).
  3. If everything is ok, Wait for your number to be called and have your photo taken on the spot (Counter 3-9, but only 3 camera).
  4. Submit your documents and passport and make payment. A 50-page passport costs SGD124 at the time of my application, but it is subjected to changes due to currency fluctuations
  5. Note: Although the official website says it is ready for collection after 3 working days, the officer at the counter asked me to come back the next day to collect. 
New passport renew form
New form
Day 1 Queue Number
Day 1 Queue Number


Day 2-Afternoon (2:30 pm - 4:00 pm)
  1. The next day, come back at 2.30 pm, exchange ID for pass. This time, the number on your pass is your queue number (see image below)
  2. Queue (Counter 7-9) for your visitor pass number to be called.
  3. Collect Passport and activate biometrics
Day 2 Visitor Pass/Queue Number
Day 2 Visitor Pass/Queue Number














--------------------------------------------------------------------------------
I reached the High Commission at 8:45 am on a Thursday, got the number 1040. Finished everything by 9:23 am. Surprisingly fast.
The next day I got the queue number 14. They started calling the number at 2:30 pm sharp and the line moved rather fast. I gotten my new passport at 2:46 pm.
Kudos to the High Commission of Malaysia for making it so much simplified.


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Original Post: 26 January 2010

With my very 1st passport expiring on May this year, I went to the Malaysian High Commission in Singapore to renew it.

Location:
High Commission of Malaysia,
301 Jervois Road,
Singapore 249077
Hours(Mon-Fri):
Submission: 8am - 11:30am
Collection: 2:30pm - 4:15pm


Procedures for Malaysian International Passport Renewal
Things to prepare beforehand:


  • Form IM.42
    Download from this site (http://www.imi.gov.my/index.php/en/information/downloadable-forms) or press HERE ), MUST print doublesided
    Alternatively, queue for the form at the High Comm
  • 2 passort photo (blue background, size:3.5 x 5cm)
  • Malaysia Identity Card (Original & Photocopy)
  • Existing Malaysia Passport
  • Singapore IC: PR / Employment Pass / Work Permit / Student Pass (Original & photocopy)

How to get there:

5 minWalk 218 m
Walk to the bus stop at Opposite Orchard MRT, Orchard Boulevard.
6 min
+7 min
Bus 14, 65
Board at Opposite Orchard MRT (09022), Orchard Boulevard in about 7 min. Alight at Valley Point Condominium, River Valley Road, 4 stops later.
7 minWalk 323 m
Walk to Malaysian High Commission.

(Google Maps link here)

Process:
Morning


  1. Exchange ID (anything except Malaysia & Singapore IC because you need it for the application) for a visitor pass at the guard house
  2. Queue (Counter 11) to have your documents checked and queue number issued
  3. If everything is ok, wait for your number to be called and submit your documents and passport (Counter 7-9)
  4. Queue (Counter 6) to make payment. A 32-page passport costs SGD124 at the time of my application, but it is subjected to changes due to currency fluctuations

Afternoon


  1. Come back at 2.30pm, exchange ID for pass
  2. Queue (Counter 7-9) for your visitor pass number to be called
  3. Collect Passport and activate biometrics
--------------------------------------------------------------------------------
I reached the High Comm at 8.30am, queued for ~2 hours and finished everything at 10.30am.
Came back at 3.40pm, thinking that I only need to collect, but queued for another hour just to collect my passport and activate the biometrics.
The speed.. the attitude.. Man, I'm back in Malaysia.

31 comments:

Anonymous said...

Its exactly my experince for renewing my son,s passport. The procedure never change when out of Malaysia. What to ssay men, as long things can be done without going back to Malaysia, should be grace already.

GES said...

can't agree more.
The 1st time I went, I was told to go to the immigration office in JB to renew.

Anonymous said...

may i know how to update my new passport no at sinapore ICA wedsite? thanks a lot.

GES said...

What I did last time was I went to ICA and fill up a Transfer of REP (Re-Entry Permit) form.
Alternatively, I was told by the lady at the counter that I can do this using SingPass.

This is an intro to e-REP
http://www.ica.gov.sg/news_details.aspx?nid=11771

And this the website to settle your REP online
http://erep.ica.gov.sg/erep/index.do

Anonymous said...

update:

most of the info above are correct except:

1. they are giving out free form when you get your visitor pass from the security booth
2. the gate is opened at about 730am to let everyone go in and wait.
3. the counter will be opened at about 750am. once you have everything ready, you can be the first one to process the application form even if you are not the first one to go in.

tips:
fill up the form, prepare one photocopy of your malaysia ic and PR IC, take your photo in blue background before hand. it will help to cut down the waiting time by half. we all went in together before the counter is opened, but i had to wait for 40min to take my photo while those who came late but with everything ready can get q number immediately and process before me.

GES said...

Thanks for the updates.
Like how you would suggest ppl to prepare the passport photo before hand, I would also suggest ppl to print the form DOUBLE-SIDED and fill them in before hand. =)

Anonymous said...

Hi All,
Today just came back from renewing my passport in Johor,Taman Tropika.
Pls be advised that the old Persekutuan passport office is still open and you can apply your passport there but collect only the next day cos your documents and passport need to be send to the new passport office to process at Taman Tropika.
If you need to return to Singapore to work then you have to take a taxi meter is around RM15 to Taman Tropika new Passport building.It will take around 3 hrs to complete and collect same day.
Those who want to take public bus to Taman Tropika will have to board a bus IMO3 from Larkin to Taman Tropika and drop outside the passport building nearby a taxi stand.Just walk in around 10 minutes only.Proceed to level 3 and just take a number to hand in your passport renewal form.I think if you are working in Singapore then go to Malaysia High Comm easier same timing to complete and no need go JB so troublesome.If you need to go JB to apply new or renew passport might as well take morning train from Singapore to Skudai around 1 hr only and walk to the Hypermarket where the passport office is located around 15 minutes walk only save on taxi fare and time.After complete can take bus or wait for next train back to singapore.Hope this will help u guys.I REGRET going to Taman Tropika passport office so bloody far from town waste money and time.

GES said...

Wow. it looks like a lot of hassle. I think I'll stick to renewing my passport in Singapore. Or when I'm back at home in Malaysia.

Thanks for the info!

shirley lee said...

I check online. if Renew a Malaysia passport in Singapore need to wait for 5 working days.. izit the real? or can collect at the same day ?

Anonymous said...

Online Passport Renewal Service
https://eservices.imi.gov.my/myimms/myPassport?action=welcome&lang=en&type=26&module=passport

demi chong said...

Renewal 2nd time at high comm.
-Now very simple, just fill up 1 form get from guard house officer.
-Existing Malaysia Passport
-2 passport photo (blue background, size:3.5 x 5cm), inside also got machine for taking photo, SGD6 4pcs, officer will cut it for you.
-Malaysia Identity Card (Original & Photocopy)
-Singapore IC: PR / Employment Pass / Work Permit / Student Pass (Original & photocopy).
-Important! They got no money exchange for you, so must bring exact SGD124 notes, as they will put in envelope add on with your document.
R: Photocopy which blank/white color area must not have flaw/gray line, else they may ask to photocopy again.

I went on 17 July, wed morning about 0815am, done at 0930am, but collection is on Fri, think because of puasa now.

GES said...

Sounded the same as what I experienced last time. lol
But the waiting time seems to have shortened

joyce rodriguez said...

You can find fillable DS-11 – Application for a U.S. Passport – 30 Day Draft – state form at PDFfiller.com by trying the sample link below
http://goo.gl/kk53tz
You can edit your form, fill the text fields, add a variety of checkmarks, digitally eSign the PDF form and even add pictures. After your PDF form is completed, it can be printed, emailed, faxed or saved on your computer. You can even send fillable PDF forms to your customers, employees, vendors and partners.

Anonymous said...

May i Know where can print the renew passport form ? The passport photo backgroud is white or blue?

GES said...

The latest form can be downloaded from here (http://www.imi.gov.my/index.php/en/information/downloadable-forms)
Direct Link:
http://www.imi.gov.my/images/borang/Pasport/Borang%20Permohonan%20Pasport.pdf

The recent one I used for other official purpose was still blue.

ang thiam siew said...

can anyone tells me if I were to renew my malaysian passport in the morning, can I get it in the afternoon on the same day, cos in the website stated 3 working days.

GES said...

For mine, I got it on the same day.
Time flies, This post was written 5 years ago.
So I will update the info if I'm going to the embassy to renew my passport this time round.

yen yik said...

Just do today and latest update is no need to print the form from website anymore, once reach there, exchange your ID at guard house and the guard will give u an entrance pass with a copy of small form, just fill up your current resident address in Sg, your Height, Sg contact number.
(I reach by 7:45am, and got my number 1020 which need to wait for 20 ppl, approx 1.5 hours to reach me)

Now no need to take photo anymore, which on the counter, the officer will take for you free once you submitted your documents.

Document required:-
1. A piece of form that obtained @ Guardhouse (please fill up after take)

2. Original SG Working Pass & Msia IC

3. Copy of SG Working Pass & Msia IC

4. Current Passport

5. Payment of S$124 (Exact Amount)

Time of submit your renewal: 8am onward (Will suggest you reach before 7:45am)

number will only give in @ counter 11(Enquiry counter) with your completed ducuments/attachment

Collection will be after 2-3 working days (included the submission day)

Anonymous said...

Just went to renew mind this morning. Reached @ 7.45am & settled @ 8.45am. About an hour.
1. no need IM42 form. New form issued when you collect the pass from guardhouse.
2. Ensure photocopy of Msia & SG ICs are in one copy. Separate copy of ICs will not be accepted.
3. Once you have all the doc ready, you will be asked to queue up.
4. No physical photo needed. Picture will be taken digitally on the spot, FOC.
5. Collection - the next day p.m.

Anonymous said...

Don't understand the part on photocopy of SPR& MYCARD. To print both ICs on a single A4 paper or one A4 for each IC ?

Anonymous said...

Update as of 10-Feb-2015

1. Price reduce from S$124 to S$84. Please bring exact amount.

2. The new form only containing 4 parts and it takes less than a minute to fill up. The guard will issue to you when you change your pass at the guard post.

3. Make sure you switch off the phone before renewing or collecting the passport at the counter.

4. Make sure you tell the guard you are collecting passport during change of pass, so you get the correct pass with correct queue number.


Anonymous said...

Hi, I have just done mine. Around 1.5hours about 30 queue numbers, pretty fast processing. Collection next day. PS Had Msia IC photocopy front and back on 1 A4 paper. Did the same for SG IC so, 1 A4 for each IC

Leong Giap Teh said...

Renew passport and take passport need how long time 1day or 2day??

Anonymous said...

My updates as of 17Mar2015: If you were renewing your child's passport (age below 12yo), here are some advice. You need the following documents: 1) Child's Birth Certificate; 2) Borang W (for SG born child); 3) Child's Re-entry Permit; 4) Child's Passport; 5) Father/Mother's Malaysia IC and Singapore IC. All documents need to be photocopied except passport.

During school term break, go earlier to beat the queue.

While exchanging for the security pass, you will be given a simplified renewal form which will fill up 4 items i.e. Current Address in SG, Height, Marital Status & Contact number. However, if you have lost your passport or other than the simple renewal, you will require to fill up the 2-page long full application form.

If there were many applicants, you will get to queue up for document inspection by an Indian woman whom I think should be given a long service award, as this was the same woman attended to me almost 20 years ago. However, her instructions were always unclear. That was the moment you will need to photocopy your document if you didn't do so.

NO photo taking is required at this point. Therefore no need to hurry for a photo-taking as they already have digital camera at counter 3, 7 & 9. The counter lady will take your photo while processing your application. BTW, if you have a grey hair or white hair, you have to jump out of the queue to take at the photo booth, this is because the background panel at the counter is white. There you need to pay $7. The machine accepts $10 note.

After the inspection, you will proceed to another queue at counter 11 to get a queue number. This is the moment you wait and wait. It will only serve you up to 12pm or 11:30am on Friday.

If you were lucky, your passport will be ready by next day or otherwise it will be 2 days later. For instance, if they process your application on Monday, you only can collect on Wednesday at most. The date will be stamped on your queue number slip.

Anonymous said...

Addition to my earlier post: The new passport renewal fee for an Adult is S$84 and a Child is S$42.

Shierly Bong said...

Can collect by the same day?

Anonymous said...

Thank you so much for your information.
Was looking/searching for the the form to download until I read your blog ... thanks.
So much more informative that the official site.
Being a senior, I was in the priority Q.
Procedure exactly as you described.
In @ 8:00 out @ 8:20 - super fast ever.
There weren't not many ppl today too for the ordinary folks.
Thanks once again for your informative blog.

Unknown said...

Hi! Great post! I just renewed my passport yesterday at the high Comm in Singapore. Am I allowed to leave Singapore immediately after? Or do I still need to update ICA on my new passport details?

Im so scared I would be stuck at the customs.. lol

Thanks in advance! :)

Two Hands Caricaturist said...

Thank you very much for your update! Very useful info ;p

sarah yusoff said...

Bless u! Tqvm for ur useful info!!!

Two Hands Caricaturist said...

High Comm Passport renewal)
Hi Bro , thanks for your info about the passport renewal.
I am here to give some update as I collected my new passport today (16 Apr 2015)
Standard rate for 48pages Passport valid for 5 years, Please PREPARE EXACT AMOUNT:
- SGD84
- SGD42 for senior citizen (60years old and above)

>>First day:
- I went to the High Comm 7.50am, the queue number get from the guard house at the entrance by exchange any of your card with your name (eg. Credit card, driving license etc..)

- The security officer gave an A5 size form for me to fill up to submit with your related documents, and great that was a real simple fill up like Name, Address, email etc!
- went in the office, the coordinate officer will ask you to take a seat,
they will always arrange senior citizen applicant (60 years old and above) in priority, that is the great thing ;p (in Malaysia as well)
- 1 photocopy of your both side NRIC and 1 photocopy of your PR NRIC/Work permit etc.
- both copy MUST IN SEPARATE PIECE OF PAPER. Otherwise will be ask to photocopy again.
>The queue
- part1, the officer verify your passport, photocopies, NRIC etc… and then proceed to part2
- part2, the officer will do the processing like ask for thumb and thumb print etc
- part3, you will be TAKE PHOTO ON THE SPOT by using the HI-Tech Camera right in front the counter!
*So you need to wear a proper attire and do necessary light make up (for female applicant)

Thought that’s the reason not require to bring photo (it was very logic and best security purpose that take the applicant’s photo on the spot, to avoid any photo different from the real person/ wrong background/wrong size etc.)

The counter open 8.30am sharp, the queue was very fast, my queue number was 022, and I came out of the office about 9am!

>>Second day:
- I arrived 2.15pm, get my queue number at the guard house again, my pass number 042
- went in the office and the coordinate officer said the queue was follow your pass number (which my pass number was 042, in my view, this is a perfect way of queue control!)
>The queue
- the coordinate office will get the senior citizen applicant get process in priority
- she will call about 5 – 10 applicants to the queue according their queue number each time
The counter open 2.30pm sharp, the queue was very fast, I am the number 42nd who collect my passport, and I came out of the office about 2.45pm!
In my observation, the collection time for each applicant only within 2 minutes!
That’s amazing and Super Great!
This was my 3rd time doing renewal down here, that was a though process in last time, but for this time I give 100/100 full marks for both days services from High Comm ;P